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Occasional Contributor
Posts: 6
Registered: ‎12-09-2011

I think QVC has used Covid as a useful scapegoat for slow shipping, Many of my orders have delayed shipping and I'm still waiting for a patriotic top to ship that was ordered May 12! I doubt I will receive it by July 4 and I can't cancel the order. I used to love QVC. ☹️

Trusted Contributor
Posts: 1,771
Registered: ‎08-10-2013

I understand.  A couple of my orders went  from North Carolina to Fla. and are still in Fla.  and I live in OH.  Another from TN. to Fla. I sent a message to CS and they basically said because of Covid it's what they have to do.  I'm not happy but there isn't much you can do.  I just won't buy much anymore.  My HSN order did the same thing.  THAT has never happened with HSN.

Honored Contributor
Posts: 50,937
Registered: ‎03-10-2010

@lesktee wrote:

I think QVC has used Covid as a useful scapegoat for slow shipping, Many of my orders have delayed shipping and I'm still waiting for a patriotic top to ship that was ordered May 12! I doubt I will receive it by July 4 and I can't cancel the order. I used to love QVC. ☹️


@lesktee   I think before you make such statements, you need facts and you need to know what you're talking about.  You are obviously uninformed.

New Mexico☀️Land Of Enchantment
Occasional Contributor
Posts: 6
Registered: ‎12-09-2011

Seems like they are taking for granted our loyalty. They used to have excellent customer service. Not so much anymore.

Contributor
Posts: 47
Registered: ‎08-25-2010

I totally agree.  I ordered Women with Control TSV on May 19.  Arrival date was May 23.  Today is June 10 and it's still in process.   I called CS today and was told that it shipped June 8, although it still says in process.  I would be a little more patient with Covid 19, but their shipping has been getting worse long before the virus came.  I won't be ordering again until this problem is resolved.

Honored Contributor
Posts: 8,070
Registered: ‎05-15-2016

QVC states in every website page to expect delays. I'm not sure why people aren't taking their word for it. 

Respected Contributor
Posts: 2,027
Registered: ‎03-10-2010

luvmybeetle , i have the same thing with my order , South Carolina to Florida , what is up with that , i am not even blaming QVC for this , but then it sits for 4 days. I will give QVC some time after the pandemic to get their act together , but i will cut back on ordering from a company that doesn't care about their customers if it doesn't improve.

Regular Contributor
Posts: 150
Registered: ‎08-26-2017

@lesktee There is hope, today an item I ordered May 1st finally shipped. Now if it actually gets here, I am waiting to see after all this time. 

Esteemed Contributor
Posts: 6,005
Registered: ‎12-12-2010

I'm not going to get upset over the slow shipping.  I know I'll eventually get my items. QVC isn't the only one with slow shipping these days.  If that were the case, then maybe I might be more concerned.  I'm getting notifications from UPS that my orders are delayed because of civil unrest.  I can't blame that on UPS any more than I can blame it on QVC.

It isn’t how long you live that matters; it is how well prepared you are to die. ~~Colonel Robert B. Theme, Jr.
Super Contributor
Posts: 333
Registered: ‎03-09-2010
I stopped ordering from QVC, it took close to a month to get my last 2 items. Nowhere else have I shopped with during COVID-19 has taken this long. HSN ships quick why can't QVC?