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06-10-2020 10:01 PM
I think QVC has used Covid as a useful scapegoat for slow shipping, Many of my orders have delayed shipping and I'm still waiting for a patriotic top to ship that was ordered May 12! I doubt I will receive it by July 4 and I can't cancel the order. I used to love QVC. ☹️
06-10-2020 10:08 PM
I understand. A couple of my orders went from North Carolina to Fla. and are still in Fla. and I live in OH. Another from TN. to Fla. I sent a message to CS and they basically said because of Covid it's what they have to do. I'm not happy but there isn't much you can do. I just won't buy much anymore. My HSN order did the same thing. THAT has never happened with HSN.
06-10-2020 10:12 PM
@lesktee wrote:I think QVC has used Covid as a useful scapegoat for slow shipping, Many of my orders have delayed shipping and I'm still waiting for a patriotic top to ship that was ordered May 12! I doubt I will receive it by July 4 and I can't cancel the order. I used to love QVC. ☹️
@lesktee I think before you make such statements, you need facts and you need to know what you're talking about. You are obviously uninformed.
06-10-2020 10:13 PM
Seems like they are taking for granted our loyalty. They used to have excellent customer service. Not so much anymore.
06-10-2020 10:18 PM
I totally agree. I ordered Women with Control TSV on May 19. Arrival date was May 23. Today is June 10 and it's still in process. I called CS today and was told that it shipped June 8, although it still says in process. I would be a little more patient with Covid 19, but their shipping has been getting worse long before the virus came. I won't be ordering again until this problem is resolved.
06-10-2020 10:39 PM
QVC states in every website page to expect delays. I'm not sure why people aren't taking their word for it.
06-10-2020 11:12 PM
luvmybeetle , i have the same thing with my order , South Carolina to Florida , what is up with that , i am not even blaming QVC for this , but then it sits for 4 days. I will give QVC some time after the pandemic to get their act together , but i will cut back on ordering from a company that doesn't care about their customers if it doesn't improve.
06-11-2020 12:47 AM
@lesktee There is hope, today an item I ordered May 1st finally shipped. Now if it actually gets here, I am waiting to see after all this time.
06-11-2020 12:53 AM
I'm not going to get upset over the slow shipping. I know I'll eventually get my items. QVC isn't the only one with slow shipping these days. If that were the case, then maybe I might be more concerned. I'm getting notifications from UPS that my orders are delayed because of civil unrest. I can't blame that on UPS any more than I can blame it on QVC.
06-11-2020 12:53 AM
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