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Super Contributor
Posts: 1,186
Registered: ‎03-28-2010

I placed 2 orders (3 small items total), and all three were shipped in the same package.  I called CS to see if I could be credited for 2 of them . . a whopping $7, and 2 separate reps told me NO.  They explained that because the shipping charges were already "low", it will not be allowed.  Really?  QVC just keeps getting richer while the rest of us pay up the ...  I've already found SO many things they sell at Amazon and other venues that have free shipping and returns, so I'll just keep giving others my business.  Thanks for nothing, Q.

 

"In my life, I've loved them all . . " The Beatles
Esteemed Contributor
Posts: 7,960
Registered: ‎11-24-2013

@jugtown Sounds like you've solved your problem.

Respected Contributor
Posts: 4,271
Registered: ‎05-09-2010

Please remember that it is not just shipping, it is shipping and handling -- all the people in the warehouse have to be paid too.  Sure, other companies have that too, but it is surely built into the cost of the item.  I ship things almost every day, and it is not cheap.  $3.50 for most items is reasonable to me.  Thankfully, since you don't like it, you have other places to shop.

Always remember that you are absolutely unique. Just like everyone else. Margaret Mead
Super Contributor
Posts: 380
Registered: ‎07-26-2011

There have been times when I purchased clothes, 4 items in one package.  $14.00 for shipping.  Not worth buying clothes at buy more and save when they don't discoutn shipping

 

Valued Contributor
Posts: 929
Registered: ‎12-14-2018

Why did you order the items?

QVC clearly posts their terms including shipping fees so it should not be such a surprise...

The only time I’ve questioned S&H was at time of ordering from on air which said shipping was free and yet it charged my order at confirmation so when I questioned it they claimed was a replay on air and I had them cancel that particular order. Now I know and I pay closer attention. I get it and I decide.

Respected Contributor
Posts: 3,127
Registered: ‎09-15-2016

You knew the shipping charges upfront & placed the order...so? Sometimes items are shipped separately & sometimes they're shipped in the same box...it's nothing new & you got what you paid for.

Respected Contributor
Posts: 4,904
Registered: ‎02-07-2011

HSN has been having a "clearance" sale. I ordered 2 items that were in my wish list.  I would have ordered more  but at $3.50 an item s/h I didn't.  Also there was an item that was $21.95, not on sale, but the s/h was $5.50???!!  Now if they had a minimum order of $50 and free shipping, I would have bought more.  Bottom line, buyer beware and it's your choice.

 

 

Esteemed Contributor
Posts: 6,419
Registered: ‎12-24-2010

I ordered 2 of the same thing from Q at $24 each.  Last week saw the same item at the drug store for $17.  Kicked myself all the way home.

In fact I see many of ITKWD 'great' inventions............at the drug store.  Less $ and I can carry it home.

 

Honored Contributor
Posts: 11,180
Registered: ‎02-02-2015

 I believe it is called "shipping and handling" or "S/H," in which case, they had to handle all three of your items, not just one. It's not just the postage; it is the handling/processing that you pay for, unless you are getting FREE S/H.

 

Super Contributor
Posts: 1,186
Registered: ‎03-28-2010

You missed my point . . yikes

"In my life, I've loved them all . . " The Beatles