Customer Care

[Teddixat]

What’s up with the Q today.

[Kim-QVC]

Hi @Teddixat, we apologize and it has been reported, we are working to resolve as quickly as possible, thank you for your patience. Kim, QVC

[grandma2pkmh]

Just noticed that, searching for Lunchtime Specials, system says sorry down right now

[KitTkat]

My problem is bigger than just the search error, I can't view any item at all from the home page except the tsv. After clicking on something featured, only the title of what's being featured shows up.

[Maltichonmom17]

Rather unfortunate timing with the five easy pay event currently in effect. Can’t search anything or view the as is section either. 

[so so]

WHAT THE HECK?? I TRIED BUYING A COUPLE OF THINGS.. I CANNOT!!!

[Lottapaws]

I click on a lot of the links on the home page, and no products are shown! Nothing under the diamonique, boots, etc. I assumed they just weren’t having lunchtime specials today, but when other links offered no products, I feel something is amiss. I have also had difficulty with the forums unless I am in full view version even though I am on my phone.

[Lottapaws]

Oh, goodness, I have itemsnin my cart to purchase, but haven’t tried to complete my purchase as I was still trying to shop. I am leaving to visit my about to be 100 year old aunt, and wanted to shop for things to take out to her and for us. I hope it allows me to complete my purchase.

[corita]

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@Maltichonmom17 wrote:

Rather unfortunate timing with the five easy pay event currently in effect. Can’t search anything or view the as is section either. 

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      It seems that the system goes down fairly often when there is an free S/H day or multiple EZ pay event!!  I have always thought the system can't handle the number of orders....but now am wondering????  You'd think that such a large company would be able to rectify these issues quickly.

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