Customer Care

[ScarletDove]

A283974 

Josie Maran Super-Size Argan Sugar Balm Body Scrub shows up at 2-easy pays in certain areas, and 5-easy pay when you put in cart......when processing order, it states 2-easy pays.......please fix this conflict to 5-easy pays so people are not confused.......it is now 10:23am.....

[Alice-QVC]

Hi @ScarletDove Thank you for letting us know. I sent your post to our IT Department. 

[ScarletDove]

@Alice-QVC  Thank you Alice, unfortunately after trying to order online several times, it is still showing as 2-easy pay in the billing area of ordering process......it has not been  "IT-fixed" to accommodate 5-easy pay......I will not order until it is updated to accommodate 5-easy pay.......

it is now 12:02pm............

[shopontv]

I am NOT showing any easy pays on over half of my items in my Wish List.  Is there a technical problem with the easy pays showing up?  Some help would be appreciated!

[ScarletDove]

@Alice-QVC  Alice or any other Customer Care person--it is now 1:30pm and only 30 minutes left for 5-easy pay......the problems have not been fixed and others as I see are having same problem--what gives, why aren't these problems resolved if you are offering 5-easy pay option!

[ScarletDove]

@Alice-QVC  Alice, thank you, it is now 1:45pm and I was able to put through the order at 5-easy-pays....thank you again!

[Alice-QVC]

So glad it worked for you @ScarletDove. IT just got back to me to let me know it was working........your beat me to it!!!