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06-22-2020 06:53 PM
I am sorry but UPS and the post offices are severely backlogged. A389592 should have a new scan in the next 24 to 48 hours.
Beth QVC
06-22-2020 06:58 PM
06-22-2020 07:00 PM - edited 06-22-2020 07:04 PM
Oh gosh, me too please. I've had a trio of D&Co tsv t shirts "preparing to ship" since June 3. I'm so frustrated. Please help!
06-22-2020 07:06 PM
I think the problem is moreso with Mail Inovations. Q needs to stop using this service. When you send UPS, and UPS does the delivery, I usually get it the day after it is shipped. So I don't think UPS is the problem at all.
06-22-2020 07:20 PM
@Beth-QVC wrote:I am sorry but UPS and the post offices are severely backlogged. A389592 should have a new scan in the next 24 to 48 hours.
Beth QVC
@Beth-QVC @I've had many orders delivered to me from other retailers via USPS and ups, without significant delays.
today, two ups orders that were expected today, got rescheduled until tomorrow. I think we're all forgiving if there is an occasional one day delay. That's not the issue here....
06-22-2020 08:06 PM - last edited on 06-22-2020 08:13 PM by Wayne-QVC
06-22-2020 08:12 PM
@grandma r Send me an email with the address you requested the items mailed to and if you would like a replacment mailed in the black and a refund for the Navy (replacement not avail). QVCSocialTeam@qvc.com
06-22-2020 09:55 PM
@Beth-QVC wrote:I am sorry but UPS and the post offices are severely backlogged. A389592 should have a new scan in the next 24 to 48 hours.
Beth QVC
@Beth-QVC @I've had many orders delivered to me from other retailers via USPS and ups, without significant delays.
today, two ups orders that were expected today, got rescheduled until tomorrow. I think we're all forgiving if there is an occasional one day delay. That's not the issue here....
@september Agreed. I have a lot of experience with each and I do not believe orders have made it to UPS or USPS or QVC would not have just sent another order with no questions asked. These orders are not stuck at UPS, they are stuck at QVC. Don't be fooled. Beth and Susan are helping out with the mess QVC has caused.
06-23-2020 11:51 AM
Thank you.
06-23-2020 12:01 PM
@Wayne-QVC. I tried to send an email but it didn't go through. Please issue a full refund on both items. At this point, I don't want a replacement. Thank you.
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