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08-27-2021 10:12 AM
This having to constantly change our time zone is getting more than annoying. What is wrong???
Everytime I check "Items Recently on Air" or the Program Guide I need to change my time zone. Where is the IT department???
08-27-2021 10:47 AM
Patriot3 - ITA! Another thing that has been driving me nuts for several months is "Order Status". I check the cancelled items box, then scroll down my orders but if I have to go back, it takes me all the way back to the first page and again I have to recheck the cancelled items box and go through all the orders again. What the heck is wrong with these people?! This is the worst website I have ever dealt with. HSN is simple, you go back to where you left off which is the way it is supposed to be. It has been like this for months.
08-27-2021 02:00 PM
I'm confused...I never have to change my time zone and I ck recently on air many times during the day.
It is always set on EST which is me.
Are you CST etc? If so, maybe you have to change it cuz QVC headquarters in PA is EST so it defaults to that time zone?
Not sure....
08-27-2021 02:59 PM
Ditto. Time zone changes every time I look at anything........all day long. And the "hide cancelled" items option in Order Status doesn't work either. Very frustrating and discouraging. And I used to think the constant sign-in prompt was annoying!
08-27-2021 03:03 PM
soooo agree. I always have to change. frustrating.
08-27-2021 03:37 PM
@RespectLife wrote:
I'm confused...I never have to change my time zone and I ck recently on air many times during the day.
It is always set on EST which is me.
Are you CST etc? If so, maybe you have to change it cuz QVC headquarters in PA is EST so it defaults to that time zone?
Not sure....
@RespectLife I am EST. Most times it shows up CST and sometimes the other two.....MST, PST. It was never like this. Just been happening in the last couple of months. Very annoying.
08-30-2021 09:19 AM
Huh @Patriot3
That is so weird!
I use 3 diff systems to access QVC and EST always comes up. Never had to change it ever!
I check recently on air several times a day!
08-30-2021 06:48 PM
@RespectLife and @Patriot3 - Yes, this time zone issue has only started happening over the past few months; there have been many threads complaining about it, so I'm not sure why no action is being taken. Is it difficult to click the link and switch the zone? No. But it is an unnecessary step, especially since settings used to "stick" every time I visited the website. If this were a bookmark issue or a browser issue, I might understand it more, but for me, this happens with the menus/links built into the website and regardless of the browser being used.
The realllly dumb thing is that the system generates a different time zone when I check "Items Recently on Air" and when I check the program guide, even if I check them one right after the other. That's some poor coding indeed.
09-01-2021 05:51 PM - edited 09-01-2021 05:52 PM
@Patriot3 It looks like the IT dept at QVC is non-existent or inept/incompetent. And has been that way for a long time.
09-06-2021 10:53 PM
This is an ongoing problem for me too. It's tiresome.
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