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03-31-2020 01:35 PM
I returned several QVC items last Tuesday. They still have not shown up on my account. I sent an email request but got no response.
03-31-2020 01:39 PM
@goodmom QVC has always been slow in processing returns. My last one recently took at least 10 days to be acknowledged and credited.
03-31-2020 01:45 PM
Thank you!
03-31-2020 02:11 PM
My return sat some place for who knows how long. The place it was sitting told me to call Q & tell them ? persons name said to call & issue credit. I had to call to receive my credit. Not ordering until QVC fixes their return issues. I should not have to call to get my credit. I only did this because I did not want to pay my Q bill then have a credit issued & have a check issued or have to buy something else. I did not want either.
I don't like dealing with hassles so I just stay away from them. LOL!!!
03-31-2020 02:19 PM
It takes about 10 days for my return to be acknowledged via e-mail. And then 3-4 days after that for the money to come back to my credit card.
03-31-2020 02:23 PM
I will wait a couple more days. If nothing happens I will make a phone call.
03-31-2020 02:27 PM
03-31-2020 02:35 PM
Slow return credit is the very reason I've stopped ordering from QVC....to much hassle.
03-31-2020 07:43 PM
If I worked in the Returns department I would spray everything inside and outside with disinfectant and wait for it to dry and hopefully any virus traces to dissipate before I even thought about examining the box.
How many days does it take for Covid 19 to disappear from cardboard?
Probably they have reduced staffing also.
I can certainly understand a longer time to process returns!
Safety and health come first!
03-31-2020 08:12 PM
@FancyPhillyshopper wrote:
If I worked in the Returns department I would spray everything inside and outside with disinfectant and wait for it to dry and hopefully any virus traces to dissipate before I even thought about examining the box.
How many days does it take for Covid 19 to disappear from cardboard?
Probably they have reduced staffing also.
I can certainly understand a longer time to process returns!
Safety and health come first!
Exactly RIGHT. People seem to selfishly FORGET that the entire world is having a pandemic. Heaven forbid our refund take longer than normal.
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