Customer Care

[frisco]

I M CURIOUS AS TO WHAT ADDRESS DO i ADDRESS MY RETURN IF i WANT TO PAY FOR THE RETURN AND NOT USE QVC LABELS WHICH GIVE YOU ONE OPTION , $6.95 EITHER UPS OR USPS?

Thanks in advance,

Sue

[loriqvc]

This is from the FAQs section of the website:

(And just a note for what it's worth: If you think you'll save money shipping back an item on your own instead of using the QVC return label, I can almost guarantee that won't happen—especially if you add insurance as you should. Paying your way is helpful if you want the package to get back to QVC more quickly since its returns agent is pretty slow, but all couriers' rates are typically the same as or higher than the ones offered by the Q. Anyway, good luck with your return!)

[Catch71]

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@frisco wrote:

I M CURIOUS AS TO WHAT ADDRESS DO i ADDRESS MY RETURN IF i WANT TO PAY FOR THE RETURN AND NOT USE QVC LABELS WHICH GIVE YOU ONE OPTION , $6.95 EITHER UPS OR USPS?

Thanks in advance,

Sue

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It depends on what you are sending back. I know jewelry goes somewhere different than clothing. I always find it cheaper to use their label or scan the QR code, get the email, and take to UPS and have 6.95 deducted from my credit.