Re: Returned outfit & being charge $53.00 plus lat... - Page 2

RespectLife · ‎02-27-2012

@proplady wrote:
The clothes did not fit..I sent them back right away..I get a bill for 53.00 plus the credit card from qvc charges a late fee...

@proplady

It looks like they charged you a late fee because the return did NOT get credited to your credit card account before it posted for the month.

If that is the case, it is accurate.

Did you contact EZ returns to get a faster credit on the return item?

If you just slapped the label on and sent it off, your credit would not be quick.

As suggested...you NEED to contact the moderators via email with all your info...

qvcsocialteam@qvc.com

See if your return has been received back yet and what amount of credit will be issued.

QVC does NOT do free returns. You will still have to pay the origianl shipping and handling for EACH item AND you will be charged the return label free.

I would then contact Synchrony bank to see if they will waive the late fee as a One Time Courtesy since you didn't know/understand QVC return policies.

Good luck.

Loves Cats 80 · ‎06-24-2013

My guess it's the Q card also. I had an incident with them recently and it's why for over 30 years of shopping at the Q I don't use my Q card very much. Sychrony wants what your minimum payment is or they hit you with the late fee. I had returned something so I paid less than the minimum and they hit me with the late fee. I guess they are all doing that. Capital One did the same thing with my Kohls card. I guess you have to make sure the return is back before your credit card cut off. I'd call Sychrony.

geezerette · ‎03-16-2010

It states in the return policy that your refund may take one or two billing cycles to show up on your credit card. If you don't pay at least the minimum until that credit shows up, yes, you will be charged a late fee by the credit card company. The credit card company doesn't know you've returned the product and are getting a credit. All they know is that there is a charge for something and you haven't paid it.

All cards do this. It's not exclusive to QVC.