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Occasional Contributor
Posts: 10
Registered: ‎10-16-2019

Returned outfit & being charge $53.00 plus late fee!

[ Edited ]

I am very upset!  I ordered an out fit, it didnt fit..I returned it right away, and now Im being billed 53.00 PLUS late fee $58.00....I am NOT paying this!  I have been buying from QVC a long time, never been charged for returns!  Can anyone do anything about this!

 

Honored Contributor
Posts: 13,388
Registered: ‎11-24-2013

Re: Returned outfit & being charge $53.00 plus late fee!

@proplady #1 The rules state do NOT post personal email info. Not at all.

 

#2 email to QVCSocialTeam@qvc.com

 

 

Respected Contributor
Posts: 2,328
Registered: ‎03-10-2010

Re: Returned outfit & being charge $53.00 plus late fee!

@proplady 

 

I don't understand this. Would you please explain in more detail. If you returned it right away, how is there a late fee? I thought you couldn't return something past 30 days(except for the holiday season). Is the $53 the first of an ezpay? If so, won't it be refunded? I'm confused!🤔

 

"Kindness is like snow ~It beautifies everything it covers"
-Kahlil Gibran
Honored Contributor
Posts: 9,175
Registered: ‎02-07-2011

Re: Returned outfit & being charge $53.00 plus late fee!

What's the late fee for???  Never heard of a late fee for returning an item.  I know you are charged a return fee.  

Respected Contributor
Posts: 3,429
Registered: ‎01-04-2014

Re: Returned outfit & being charge $53.00 plus late fee!

I think there is always more to the story.

Respected Contributor
Posts: 2,409
Registered: ‎02-16-2019

Re: Returned outfit & being charge $53.00 plus late fee!

I'm assuming the late fee was on your credit card?  It takes a while for a refund to go through and yes if there is a charge on your card you have to pay it whether you did a return or not. Your credit card it separate from your QVC account.

 

 

Esteemed Contributor
Posts: 6,573
Registered: ‎03-10-2010

Re: Returned outfit & being charge $53.00 plus late fee!


@spumoni99 wrote:

I'm assuming the late fee was on your credit card?  It takes a while for a refund to go through and yes if there is a charge on your card you have to pay it whether you did a return or not. Your credit card it separate from your QVC account.

 

 


Making sure @proplady sees the above. 

"Breathe in, breathe out, move on." Jimmy Buffett
Honored Contributor
Posts: 68,851
Registered: ‎03-10-2010

Re: Returned outfit & being charge $53.00 plus late fee!

 


@kaydee50 wrote:

What's the late fee for???  Never heard of a late fee for returning an item.  I know you are charged a return fee.  


@kaydee50.  Maybe a late fee on her credit card or account at Sychrony Bank? 

 

If she's going to come here with wild accusations, she needs to itemize the charges because we have no idea to what she's referring.

New Mexico☀️Land Of Enchantment
Respected Contributor
Posts: 2,101
Registered: ‎10-09-2023

Re: Returned outfit & being charge $53.00 plus late fee!

I think it best to contact QVC customer service for assistance as no one here can see your account details or adjust your account as need be. Good luck. Never heard of this situation before.

Occasional Contributor
Posts: 10
Registered: ‎10-16-2019

Re: Returned outfit & being charge $53.00 plus late fee!

The clothes did not fit..I sent them back right away..I get a bill for 53.00 plus the credit card from qvc charges a late fee...