Customer Care

[luvsshopping]

How long does it take to credit my return purchased with a gift card?  Tracking shows it was received at QVC warehouse November 1 and this is November 21. I will not make another purchase until I see that my return has been credited.

[dazzlingdiane]

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@luvsshopping wrote:

How long does it take to credit my return purchased with a gift card?  Tracking shows it was received at QVC warehouse November 1 and this is November 21. I will not make another purchase until I see that my return has been credited.

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The Q is notorious for taking a long time for return credits -- maybe 2 months.  They have lost a lot of customers for that reason.  I suggest you contact qvc.socialteam@qvc.com. They should be able to help you.

[luvsshopping]

Dazzlingdiane, Thanks so much - i'll do that

[luvsshopping]

 I was told by QVC social yesterday that my return was received and a credit was issued. Where would I see this? It is not on my order status page

[Kim-QVC]

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@luvsshopping wrote:

 I was told by QVC social yesterday that my return was received and a credit was issued. Where would I see this? It is not on my order status page

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Hi @luvsshopping it typically takes 3-5 days for the refund to post to the credit card. If you have additional concern, please email us at QVCSocialTeam@qvc.com - Kim