Customer Care

[Southern Classy]

The return labels that are affixed to the outside of the package are terrible.  The issue is with the page where you indicate the problem, why you are returning and the refund choice.  They are so slick that I cannot write on them.   Trying to fill out and nothing will show up on the sheet....I've tried a sharpie and ink pen.  It's like there is a slick coating which prevents you from writing on it.  I guess I will write on a piece of paper and staple to the return form and then put on the inside of the package.

[Kachina624]

If they were solid 18k gold, some people would complain about them.  Try a pencil.

[GenXmuse]

I agree. They are hard to write on. 

@Kachina624 go take your pain pill. 

[Kachina624]

@GenXmuse. @Southern Classy.  I got a Q package today in a box.  I have no intention of returning it so I peeled the label off to play with it.  I tore into the part where you check reason for rerurning.  Got a cheap, freebie ballpoint and had no trouble checking the boxes.  Maybe it was handled so much, body oils got on the form.  This can. make it impossible to mark paper.