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Trusted Contributor
Posts: 1,080
Registered: ‎03-09-2010

Return shipping from Paypal

I have returned items that were paid for through PayPal.  In order to get my shipping costs returned to me they say I need an email Fromm QVC showing how much shipping costs were deducted from my return. How can I get that informationa?

Regular Contributor
Posts: 222
Registered: ‎03-12-2010

Re: Return shipping from Paypal

Email QVC for assistance.

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forcassustance

. Give them your item number, order number, explain refund and ask for refund postage.

Trusted Contributor
Posts: 1,080
Registered: ‎03-09-2010

Re: Return shipping from Paypal

Thing is, shipping and handling to receive it is $3.50, but the return is $6.50. No where on the website  does it show where the deduction is $6.50.

Trusted Contributor
Posts: 1,214
Registered: ‎04-23-2010

Re: Return shipping from Paypal


@K9buddy wrote:

Thing is, shipping and handling to receive it is $3.50, but the return is $6.50. No where on the website  does it show where the deduction is $6.50.


The fees for return shipping labels are listed on the website.


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Honored Contributor
Posts: 13,590
Registered: ‎06-27-2013

Re: Return shipping from Paypal

@K9buddy 

Email QVCSocialTeam@qvc.com

 

 

Trusted Contributor
Posts: 1,447
Registered: ‎06-06-2012

Re: Return shipping from Paypal


@K9buddy wrote:

Thing is, shipping and handling to receive it is $3.50, but the return is $6.50. No where on the website  does it show where the deduction is $6.50.


 

@K9buddy from the Q website:

How much does it cost to use the Q Return Label?

Q Return Label fees are deducted from your refund and are based on the original weight of your item in its original packaging. Q Return Label costs are subject to change at any time, without prior notification. Restrictions and limitations may apply.

0 to 5 lbs: $6.95

5.01 to 10 lbs: $8.95

10.01 to 150 lbs: $10.95