Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Occasional Contributor
tatiana1
Posts: 8
Registered: ‎12-05-2012

Return package with Pre paid label lost

‎09-02-2020 11:29 PM

Need help.  I sent my package back  with QVC's pre-paid label on July 23, 2020.  Tracking number shows that it has not been delivered. My return is lost. USPS wants me to fill a claims online.  I can't because there is no address or city for me to put on form.  Can I be contacted regarding what to do about this lost return.  I have used the pre-paid label before and my packages have never been lost.

Help please!

Report Inappropriate Content
Message 1 of 4 (685 Views)
Reply
0 Hearts
Honored Contributor
Kachina624
Posts: 69,792
Registered: ‎03-10-2010

Re: Return package with Pre paid label lost

‎09-02-2020 11:36 PM

@tatiana1   Contact the mods at qvcsocialteam@qvc.com including the order # of the missing item.

New Mexico☀️Land Of Enchantment
Report Inappropriate Content
Message 2 of 4 (673 Views)
Reply
Respected Contributor
ellaphant
Posts: 4,587
Registered: ‎12-13-2010

Re: Return package with Pre paid label lost

‎09-02-2020 11:36 PM

Contact QVCSocialTeam@QVC.com

They are very helpful.

Report Inappropriate Content
Message 3 of 4 (672 Views)
Reply
Occasional Contributor
tatiana1
Posts: 8
Registered: ‎12-05-2012

Re: Return package with Pre paid label lost

‎09-03-2020 12:55 AM

Thank you so much for the information. I appreciate your help. I just emailed them. Hopefully, they will help me resolve my problem.

Report Inappropriate Content
Message 4 of 4 (596 Views)
Reply