Customer Care

[Me773]

I know this has happened to many of you and I just really need somewhere to rant so here I am. I placed ONE order. QVC sent me my items in three different packages. And now, I have to return these items in THREE separate pacakges and am being charged $6.95 for EVERY. SINGLE. PACKAGE. What in the actual fluck? Un-freaking-believable! I need to learn my lesson. Their shipping and return charges are a complete RACKET. Total scam!  

That's all. Carry on with your day!  

[Bonkers1]

Amen

[Kachina624]

It's not a racket, not a scam.  All policies are clearly stated on the website.  The responsibility is on you to read them before ordering.  Try returning three items individually at USPS insured for under $6.95 each.

[LoveMeSomeQVC]

@Me773 I've always returned multiple items in one box.  I've just been sure the retun/order number info  is attached to each item inside.  I've only been charged one label fee when I do this.  It's been a minute since I've returned anything, so things may have changed.  Also, I do think there are different addresses for different type items (i.e. clothes vs. electronics), so you may want to call customer service for advice.  Hope this helps!

[We rescue cats]

Sadly it's another reason that folks shop from other sources which do not charge S/H for the initial purchase nor the return of items. The cost is often lower and there's zero charge for returnn shipping. I was one that seldom 

'shopped' an item I saw on QVC, I just oredered it, that's no longer the case.

[Tori3569]

Really not a scam, as the terms are clearly available to read before ordering.  However, you can try to send them back together in one package if they're the same kind of item and going to the same place.  I've done it before. 

[Q-Checker]

@Me773 Definitely not a scam as the return rules are posted. Yes, the amount might sting, but it is a fair amount and gives shoppers the privilege of seeing items at home without the need to travel to a brick and mortar store. Unfortunately, sometimes an item doesn't work for one reason or another -- but, for me, the convenience factor is well worth the risk and the return postal costs, which are known up-front. 

[AZfem]

If you can, ship back in one package. I squeeze as much as I can into one. 

[rms1954]

Scam, racket?????  You should know the return policy before ordering.  If you don't read it well that's on you.

[Miriam QVC]

You may return the 3 in the same packaging.  You have to attach the packing slip with reason for return on each of the items. This way you will only be bill 6.95 once.