Return Policy - Page 2

JeanLouiseFinch · ‎10-03-2011

@izzyrizzle wrote:
Maybe I've been living under a rock or haven't exchanged anything recently, I knew they always took away the $6.95 (shipping fee back to QVC) BUT to also be charged the original shipping and handling fee as well is completely ridiculous. The CS rep called it a "restocking fee", honestly.

As much money as I have spent over the years I am truly disappointed in their handling of this, don't get me wrong CS has always been amazing but not a fan of their policies.

QVC perhaps you should take a look at how your competition handles returns, if they can do it so can you!

You must not have been paying attention. It's been like this for several years. If you expect QVC to pay for all the original and return shipping fees expect item prices to increase. QVC/Qurate is not Amazon. If you don't like the policy, don't shop with them. I buy very little from QVC anymore. Amazon is a different story.

Pearlee · ‎06-11-2011

@We rescue cats wrote:
I ordered a pair of Reef sandals last week, they came free shipping but they did not fit me so I am returning them. I filled out the online form and just dropped them off at the UPS store this morning, no charge for the return. Same way that Amazon handles most of their returns, take them to the UPS store drop it off, no box, no lable, just a scan. Food for thought, it works really well and makes me shop with them more often.

@We rescue cats qvc will deduct the $6.95 from your refund.