Customer Care

[DAD]

I wish you wouldn't charge for every item that is sent in one bag or box. You're prices are really high on a lot of items & I have found what looks identical home decor in my local stores for a third of your price! Really?

[PINKdogWOOD]

Don't know if you're a new comer here or not but you will find this ot be the case OFT here. Sad but true @DAD

And I totally agree on that s/h when we choose to order more than one of the same item which they here encourage us to do don't they?  They don't give us a break with s/h anymore ie they lowered the s/h only to be able to charge us $3 or $5 on every single item we buy. Yes I agree it s*cks.

[millieshops]

@PINKdogWOODBut the "new" shipping policy still pays off in some instances!  I was paying more than twice the $3 I now pay for some of my skincare items and no, I couldn't buy the same products elsewhere for less. 

Even the cost for clothing was sometimes more than twice the $3 -  I still have some of those old receipts -  so if shipping had been 6.95 and the second was half, the total shipping cost was about 9.50.  Even getting charged twice now can be better!

I know the cost is an issue, I know we can pay Amazon for "free" shipping, but I just don't agree that all the complaints about the "new" costs make mathematical sense.

Is QVC always less, nope, but I had several years of one of my favorite skincare products that cost  $300.00 more at Amazon -  so much for free shipping!

[Winkk]

I personally have no problem with QVC shipping costs.  Sure you can get free shipping with Amazon if you pay for Prime.  And, some places do not charge shipping at all or if you purchase over a certain dollar amount.

But, overall I have paid a lot more for shipping with some catalog and online vendors than what QVC charges.  The same for the return postate.  I'm OK with it.

[Equuleus]

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@DAD wrote:

I wish you wouldn't charge for every item that is sent in one bag or box. You're prices are really high on a lot of items & I have found what looks identical home decor in my local stores for a third of your price! Really?

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What's the obvious problem solver here?

[Diva on The Q]

@Winkk: I understand what you're saying, but I think @DAD has an issue with QVC charging separate shipping charges for items that are packed in the same box. This is my issue with QVC's shipping. I accept having to pay for shipping,  but why am I being charged separate shipping fees if all of the items are packed within the same box???

[Sooner]

Lots of items, especially the makeup items, can be found at high end department store websites for free shipping.  Lots.  Some have free shipping AND free returns.  

[DAD]

My problem is that I would like all items in one bag so it's easier to pick up at my lockbox which is  1/4 mile away. Also If the weather is going to be bad I can upgrade one package for $3.50 thru UPS to deliver to my doorstep. If the same order is in four or five bags it's $3.50 per bag. I won't be bothering anymore unless I'm sure the item is something I had before or something I can't find elsewhere. Not everyone is lucky enough to have a mailbox at their home. We purchased property that requires everyone in the development to pick up at a central location.