Reply
Valued Contributor
Posts: 935
Registered: ‎03-12-2010
Accepted Solution

Recieved only 1 TSV Prive Glasses instead of two

I was quite mad when I recieved only 1 of the 2 pairs of the Prive TSV glasses.

If the employee that packed it would watch Qvc,they would know the TSV consisted of 2 Prive glasses.

Every night at midnight I check both HSn and QVC to see what the TSV is.

Highlighted
QVC Customer Care
Posts: 1,676
Registered: ‎06-14-2015

Re: Recieved only 1 TSV Prive Glasses instead of two


@Bibione wrote:

I was quite mad when I recieved only 1 of the 2 pairs of the Prive TSV glasses.

If the employee that packed it would watch Qvc,they would know the TSV consisted of 2 Prive glasses.

Every night at midnight I check both HSn and QVC to see what the TSV is.


@Bibione I am sorry you are missing one set of two, we can issue a replacement if you'd like? 

Susan

Honored Contributor
Posts: 41,253
Registered: ‎03-09-2010

Re: Recieved only 1 TSV Prive Glasses instead of two

on the bright side, WOW you got those FAST!

********************************************
"The world is a dangerous place, not because of those who do evil, but because of those who look on and do nothing." - Albert Einstein
Valued Contributor
Posts: 935
Registered: ‎03-12-2010

Re: Recieved only 1 TSV Prive Glasses instead of two

Yes,please send me a replacement with 3.5 any color. Thanks. 

QVC Customer Care
Posts: 1,676
Registered: ‎06-14-2015

Re: Recieved only 1 TSV Prive Glasses instead of two


@Bibione wrote:

Yes,please send me a replacement with 3.5 any color. Thanks. 


@Bibione  Your no cost replacement should arrive on or about Monday, January 25, 2021.  

My apologies again,

Susan

Valued Contributor
Posts: 935
Registered: ‎03-12-2010

Re: Recieved only 1 TSV Prive Glasses instead of two

Thanks.