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Valued Contributor
Posts: 717
Registered: ‎03-12-2010
Accepted Solution

Recieved only 1 TSV Prive Glasses instead of two

I was quite mad when I recieved only 1 of the 2 pairs of the Prive TSV glasses.

If the employee that packed it would watch Qvc,they would know the TSV consisted of 2 Prive glasses.

Every night at midnight I check both HSn and QVC to see what the TSV is.

QVC Customer Care
Posts: 1,442
Registered: ‎06-14-2015

Re: Recieved only 1 TSV Prive Glasses instead of two


@Pipin wrote:

I was quite mad when I recieved only 1 of the 2 pairs of the Prive TSV glasses.

If the employee that packed it would watch Qvc,they would know the TSV consisted of 2 Prive glasses.

Every night at midnight I check both HSn and QVC to see what the TSV is.


@Pipin I am sorry you are missing one set of two, we can issue a replacement if you'd like? 

Susan

Honored Contributor
Posts: 35,869
Registered: ‎03-09-2010

Re: Recieved only 1 TSV Prive Glasses instead of two

on the bright side, WOW you got those FAST!

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"I would prefer even to to fail with honor than win by cheating." - Sophocles
Valued Contributor
Posts: 717
Registered: ‎03-12-2010

Re: Recieved only 1 TSV Prive Glasses instead of two

Yes,please send me a replacement with 3.5 any color. Thanks. 

QVC Customer Care
Posts: 1,442
Registered: ‎06-14-2015

Re: Recieved only 1 TSV Prive Glasses instead of two


@Pipin wrote:

Yes,please send me a replacement with 3.5 any color. Thanks. 


@Pipin  Your no cost replacement should arrive on or about Monday, January 25, 2021.  

My apologies again,

Susan

Valued Contributor
Posts: 717
Registered: ‎03-12-2010

Re: Recieved only 1 TSV Prive Glasses instead of two

Thanks.