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Super Contributor
Posts: 340
Registered: ‎07-13-2013

Rec'd damaged item need t Retrun

What label do I use so I don't get charged for a retuned damaged item andn  like a replacemnet  same color ordered please , I chatted yetrday with  Kim din not say which label to use ? Thank you

QVC Customer Care
Posts: 2,907
Registered: ‎06-14-2015

Re: Rec'd damaged item need t Retrun

@Ttownlady 

You can use the prepaid label included in the packaging. Just mark the reason for return as "damaged". Also if you would let me know what the item is, I will also mark your account to make sure you do not get charged for the return fee.

Beth QVC

Super Contributor
Posts: 340
Registered: ‎07-13-2013

Re: Rec'd damaged item need t Retrun

it was the mocrowvae set of 3 cookers . ok but 2 labels do i use surepost or  no postage label?Thank you 

 

QVC Customer Care
Posts: 2,907
Registered: ‎06-14-2015

Re: Rec'd damaged item need t Retrun

@Ttownlady 

surepost should do it!

Beth QVC

Super Contributor
Posts: 340
Registered: ‎07-13-2013

Re: Rec'd damaged item need t Retrun

Thank you Beth