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Honored Contributor
Posts: 8,995
Registered: ‎03-09-2010

Is this still the email we should use for order issues?   I sent a detailed  email this morning, to this address.  No response.☹️

Honored Contributor
Posts: 51,059
Registered: ‎03-10-2010

Yes, that's it.  Maybe nobody showed up to work today.  Say something unkind and let's find out? 

New Mexico☀️Land Of Enchantment
Valued Contributor
Posts: 782
Registered: ‎10-28-2012

Here's the one I use and have always gotten a response:

 

social.team@qvc.com

Honored Contributor
Posts: 51,059
Registered: ‎03-10-2010

@Mesmerelda    You may have enough to get it there but your address is not really correct. 

New Mexico☀️Land Of Enchantment
Honored Contributor
Posts: 8,995
Registered: ‎03-09-2010

@Mesmerelda wrote:

Here's the one I use and have always gotten a response:

 

social.team@qvc.com


Thanks.  I just sent my email to that address, as well. 

although I did always get a quick response at the other one, in the past 

Valued Contributor
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Registered: ‎10-28-2012
Honored Contributor
Posts: 17,590
Registered: ‎03-09-2010

@Kachina624 wrote:

Yes, that's it.  Maybe nobody showed up to work today.  Say something unkind and let's find out? 


LOL! That's already happened several times today and not a 'real' Mod in sight!

You never know how strong you are until being strong is the only choice you have.
Honored Contributor
Posts: 17,590
Registered: ‎03-09-2010

@september 

 

That is the correct email addy and they are usually quick to respond.

 

Don't know where they've been today.

You never know how strong you are until being strong is the only choice you have.
Honored Contributor
Posts: 8,995
Registered: ‎03-09-2010

After the second email, I did hear from Melvin.  It seems my order got lost in the shipping process, they don't have the product in stock anymore, and a refund will be issued.

 

not the answer I wanted, but at least I have an answer now.  

Honored Contributor
Posts: 17,590
Registered: ‎03-09-2010

@september 

 

Bummer......

You never know how strong you are until being strong is the only choice you have.