Re: Qvc has gone down hill

Kachina624 · ‎03-10-2010

@loriqvc wrote:
@Annabellethecat66 - For the smaller labels, I often just use one of the Identity Guard roller ink devices to obscure the barcodes and numbers—no peeling or pain!

@lb. I too, cannot figure out what you're complaining about. You send your item back using printed label, ask for a different size or color, and if it's still in stock they'll send it with no s&h charge. What's so complicated?

New Mexico☀️Land Of Enchantment

ALRATIBA · ‎07-15-2016

@lb wrote:
Why is it so hard to return an item request a different size and color?
So far if they chose to send the different item its been the same color.
The customer service rep states I can order you a new shirt. Yes it
would be a new order at the higher price. Then when i recieve the one
they are sending me I can just return it. QVC YOUR CUSTOMERS ARE
NOT STUPID! OH Yea I would have to pay the return shipiping on the 1st order.
I asked for a supervisor. I was told they would have to call me back.

I guess QVC doesn't realize with out cutomers they do not have jobs. I have been a customer for many years (Since 1992) never been treated bad or recieved so many
inferior products as I have in the last couple of months.

@lb

I don't understand why you keep ordering if you "received so many inferior products."

lb · ‎12-18-2010

The problem is they send the same size and same color i returned.

I wrote it out on the return lablel and checked the blocks as well.

It should not be a problem.

lb · ‎12-18-2010

I stated last couple months. That means past 2 months.

Warrior2022 · ‎05-31-2018

Wow. I have had new orders placed and have ALWAYS been given the same price that I orginally paid and have ALWAYS been refunded for a item in full when the situation has been kindly explained to the rep. My guess is that your call went in the wrong direction.