Customer Care

[SharkE]

I thought I saw 1 time where you could check somewhere in here if you could watch QVC 2 thru your cable company and find what channel QVC 2 is on.

I called the cable company and got nowhere.

MOds or anyone know how I find that information ?

Thanks !

[grandma2pkmh]

@SharkE  You can, I'll try to explain: Choose Program guide then at the bottom key in your zip code and enter, at the top of that under Find your Channel, there is a Choose your channel, click on the v and it allows you to pick QVC2, press enter and it shows the channel if it exist.

Hope this makes sense.

eta: Program guide is under Shop QVC TV

[x Hedge]

@grandma2pkmh  where on here do you see the words

   "program guide" ?

I have to go to the QVC app to see those two words next to each other.

It used to be real easy to answer your question @SharkE, but not any more.

[grandma2pkmh]

@x Hedge  Under Shop QVC TV, top right on computer

[x Hedge]

thank you @grandma2pkmh, but of course

   "Shop QVC TV" 

 isn't on my screen either.

I tried "Watch Live TV" but that's just the three streaming options, no Program guide there.

I can't believe they don't have their Program Guide listed top left corner in their main Menu.

[SharkE]

I found my regular Q channel, but, not the QVC 2 channel

Maybe I can't get it

[grandma2pkmh]

@SharkE Did you scroll back up to Find your Channel and click on the V to select QVC2 and enter again?

eta: Comcast in my area doesn't carry it either. Have to watch on computer.

[SharkE]

just now went back and did the V thing and it doesn't have my cable company, but, I do have Roku maybe I can get it thru Roku box

Thanks for your help !

[proudlyfromNJ]

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@x Hedge wrote:

thank you @grandma2pkmh, but of course

   "Shop QVC TV" 

 isn't on my screen either.

I tried "Watch Live TV" but that's just the three streaming options, no Program guide there.

I can't believe they don't have their Program Guide listed top left corner in their main Menu.

---

@x Hedge.  Click on Menu in top left corner. Click on Shop QVC tv. Program Guide is listed under that category amoung others.

[BalletBabe]

@SharkE  I have Roku and I get all three qvc channels. You should have no problem on there.