Customer Care

[Razzle dazzle1234]

It says online  the price and then the  5 easy pays . Exam      65.00  with 5 easy pays of 14.98  well  It isnt that  its higher . Thats not right qvc  all said and done my easys pays end up to be 15.66 each. wrong wrong wrong not 14.98 as stated . Please fix

[CAcableGirl2]

@Razzle dazzle1234   Is the price difference due to shipping and tax charges?  

[Foxxee]

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@Razzle dazzle1234 wrote:

It says online  the price and then the  5 easy pays . Exam      65.00  with 5 easy pays of 14.98  well  It isnt that  its higher . Thats not right qvc  all said and done my easys pays end up to be 15.66 each. wrong wrong wrong not 14.98 as stated . Please fix

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@Razzle dazzle1234 

I believe easy pays quoted by hosts don't include shipping and tax if applicable.  

[x Hedge]

  @Razzle dazzle1234 could that difference be your state tax? Tax will differ depending on where we live, so

they can't give a total including tax.

[Love my grandkids]

@Razzle dazzle1234 Outraged over a 68 cent difference! 

Good grief. The SLIGHTLY higher cost includes tax and shipping.  You really need to calm down.

[Etoile308]

Perhaps if you mention the item you're looking at, people may have a better understanding of what you're talking about.

[Sage04]

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@Foxxee wrote:

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@Razzle dazzle1234 wrote:

It says online  the price and then the  5 easy pays . Exam      65.00  with 5 easy pays of 14.98  well  It isnt that  its higher . Thats not right qvc  all said and done my easys pays end up to be 15.66 each. wrong wrong wrong not 14.98 as stated . Please fix

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@Razzle dazzle1234 

I believe easy pays quoted by hosts don't include shipping and tax if applicable.  

@Razzle dazzle1234 

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I don't understand this. Example 65.00 with 5 EP is 13.00.

Shipping and handling is added and there is no way for the Host to know what the tax for your State is.

[Sage04]

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@Etoile308 wrote:

Perhaps if you mention the item you're looking at, people may have a better understanding of what you're talking about.

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I thought about asking that question.

[kitcat51]

You forgot about sales tax...we all make simple mistakes so no big deal. Enjoy the day @Razzle dazzle1234.

[Kachina624]

I don't think there a problem with customers understanding that the easy pay mentioned doesn't include s&h + tax.  I have never seen a single complaint about that.  Obviously the host can't give the exact amount since tax varies.