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Regular Contributor
Posts: 221
Registered: ‎12-14-2015

QVC telling customers wrong info

It says online  the price and then the  5 easy pays . Exam      65.00  with 5 easy pays of 14.98  well  It isnt that  its higher . Thats not right qvc  all said and done my easys pays end up to be 15.66 each. wrong wrong wrong not 14.98 as stated . Please fix

Respected Contributor
Posts: 3,571
Registered: ‎06-03-2010

Re: QVC telling customers wrong info

@Razzle dazzle1234   Is the price difference due to shipping and tax charges?  



......You look like I need a drink.....
Honored Contributor
Posts: 8,009
Registered: ‎10-03-2014

Re: QVC telling customers wrong info

 


@Razzle dazzle1234 wrote:

It says online  the price and then the  5 easy pays . Exam      65.00  with 5 easy pays of 14.98  well  It isnt that  its higher . Thats not right qvc  all said and done my easys pays end up to be 15.66 each. wrong wrong wrong not 14.98 as stated . Please fix


@Razzle dazzle1234 

 

I believe easy pays quoted by hosts don't include shipping and tax if applicable.  

Esteemed Contributor
Posts: 6,788
Registered: ‎08-18-2016

Re: QVC telling customers wrong info

  @Razzle dazzle1234 could that difference be your state tax? Tax will differ depending on where we live, so

they can't give a total including tax.

Honored Contributor
Posts: 13,382
Registered: ‎11-24-2013

Re: QVC telling customers wrong info

@Razzle dazzle1234 Outraged over a 68 cent difference! 

 

Good grief. The SLIGHTLY higher cost includes tax and shipping.  You really need to calm down.

Respected Contributor
Posts: 3,421
Registered: ‎01-04-2014

Re: QVC telling customers wrong info

Perhaps if you mention the item you're looking at, people may have a better understanding of what you're talking about.

 

 

Esteemed Contributor
Posts: 5,418
Registered: ‎07-10-2011

Re: QVC telling customers wrong info


@Foxxee wrote:

 


@Razzle dazzle1234 wrote:

It says online  the price and then the  5 easy pays . Exam      65.00  with 5 easy pays of 14.98  well  It isnt that  its higher . Thats not right qvc  all said and done my easys pays end up to be 15.66 each. wrong wrong wrong not 14.98 as stated . Please fix


@Razzle dazzle1234 

 

I believe easy pays quoted by hosts don't include shipping and tax if applicable.  

 

 

@Razzle dazzle1234 


I don't understand this. Example 65.00 with 5 EP is 13.00.

Shipping and handling is added and there is no way for the Host to know what the tax for your State is.

Esteemed Contributor
Posts: 5,418
Registered: ‎07-10-2011

Re: QVC telling customers wrong info


@Etoile308 wrote:

Perhaps if you mention the item you're looking at, people may have a better understanding of what you're talking about.

 

 


I thought about asking that question.

Respected Contributor
Posts: 4,537
Registered: ‎09-15-2016

Re: QVC telling customers wrong info

You forgot about sales tax...we all make simple mistakes so no big deal. Enjoy the day @Razzle dazzle1234.

Honored Contributor
Posts: 68,783
Registered: ‎03-10-2010

Re: QVC telling customers wrong info

I don't think there a problem with customers understanding that the easy pay mentioned doesn't include s&h + tax.  I have never seen a single complaint about that.  Obviously the host can't give the exact amount since tax varies. 

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