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12-20-2021 09:58 PM
I would want a replacement for my full order. I would not refreeze thawed product because it could make you ill. I hope you get the help needed by QVC social team.
12-21-2021 08:43 AM
@elated wrote:I would want a replacement for my full order. I would not refreeze thawed product because it could make you ill. I hope you get the help needed by QVC social team.
Thank you all for your replies. I will keep you posted. Too late for a replacement. I am going to plan b and serving other food. A refund would be nice but not counting on it.
Lesson learned.
12-21-2021 09:51 AM - edited 12-21-2021 10:09 AM
@wonderfulworld wrote:
@elated wrote:
I would want a replacement for my full order. I would not refreeze thawed product because it could make you ill. I hope you get the help needed by QVC social team.
Thank you all for your replies. I will keep you posted. Too late for a replacement. I am going to plan b and serving other food. A refund would be nice but not counting on it.
Lesson learned.
@wonderfulworld I am sorry the shipment was received thawed. If the issue has not been resolved yet please email us the order info to QVCSocialTeam@qvc.com, we will be happy to help.
Susan
12-22-2021 03:02 PM
@Susan-QVC wrote:
@wonderfulworld wrote:
@elated wrote:I would want a replacement for my full order. I would not refreeze thawed product because it could make you ill. I hope you get the help needed by QVC social team.
Thank you all for your replies. I will keep you posted. Too late for a replacement. I am going to plan b and serving other food. A refund would be nice but not counting on it.
Lesson learned.
@wonderfulworld I am sorry the shipment was received thawed. If the issue has not been resolved yet please email us the order info to QVCSocialTeam@qvc.com, we will be happy to help.
Susan
Thank you Susan.
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