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Trusted Contributor
northiie57
Posts: 1,500
Registered: ‎01-07-2020

Re: QVC did not handle my easy pay order correctly :(

‎10-20-2021 01:14 PM

@eadu4 wrote:

@northiie57  Just curious how could they refund it to the "wrong account"?  It can only go back to the account associated with the card.  You can only have one account linked to that debit card.  You can't have 2 different accounts associated with one card since there would be no way to pick the account to debit from if only one card number was associated with it.  So I'm guessing you have 2 different cards associated with QVC?  

I have several cards I use with QVC and only ONE is a debit/bank card.  They took out an extra payment from this one debit/card.  It took them weeks to refund the payment and they put it in my regular credit card not the bank card which I still do not know why they did this.

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Trusted Contributor
northiie57
Posts: 1,500
Registered: ‎01-07-2020

Re: QVC did not handle my easy pay order correctly :(

‎10-23-2021 12:37 PM

Yes correct, I use a debit/bank card and a non bank/debit regular basic credit card.  They put the funds in the non debit card.  I made my purchase with my bank/debit card that they did not refund to that account.  Instead they put it in my credit card account instead.

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