Customer Care

[SylvaBelle]

Facebook has many ads of 'unbelievable' deals on items claiming to be brands sold on the Q like Clarks or Skechers. 

[Wayne-QVC]

@SylvaBelle Thanks for sending this to our attention! This isn’t affiliated with us. Please report the page if you have not already

[Etoile308]

It appears the ad is from SHOPCLANK and not QVC. Do a google search of shopclank.

I think Facebook is the devil's playground.

[D Kay]

If you look closely, it says "Clank" and the website is Shopclank.com.

[Kachina624]

They even use old qvc videos of Q hosts but, no, they're not legit.

[Sage04]

They have caught a lot of people with these ads. Clank and Stechers. People said they have ordered and really got a surprise or nothing at all. All you have to do is pay attention to the words and the spelling.

[Sage04]

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@Etoile308 wrote:

It appears the ad is from SHOPCLANK and not QVC. Do a google search of shopclank.

I think Facebook is the devil's playground.

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@Etoile308  I'm on FB but would never enter the Devil's playground. We don't like each other. I can't stand him lol.

[SylvaBelle]

I emailed the screenshot to QVC Customer service and I will also report to Facebook but they rarely do anything about reported scammers and spam. 

[Mindy D]

This is an ad for CLANKS Shoes. 

QVC does not sell such a brand. You might want to send your screen shots to the Social Team here to report the phony ad and you might want to send it to ClarksShoes to report it. Save your screenshots and any correspondence about it . 

[Mindy D]

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@Wayne-QVC wrote:

@SylvaBelle Thanks for sending this to our attention! This isn’t affiliated with us. Please report the page if you have not already

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@Wayne-QVC Who do you mean for her to report it to? If I see one, who do I report it to? Do I report it here, to Clark's, to The Social Team, Facebook? 

I'm sorry to bother you, but we have had more than one thread about this and I want to help. I recently had an ad show up on "The Daily Mail" that seemed legitimate because the items being flashed in the ad were all from my recent browsing history. The ad kept moving, and changing products, which made a screenshot difficult. I have never done something like this, but I touched the screen and it took me to QVC. I didn't anticipate it taking me anywhere. I immediately got out of it and got off the "The Daily Mail."  A bit later, I went back on QVC through the internet and looked at my browsing history and that's how I know where the products stem from. How should we verify if an ad like the one I saw is legitimate? 

Thank you for helping us.