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10-23-2016 01:57 PM
Help, green padlock does not show on account or order pages....why???
10-23-2016 01:59 PM
QVC Website IS secure!!!!!!!!!!!! At least it's showing for me. Not good to make a generalized statement without checking further.
10-23-2016 02:02 PM
Hi there, we've been checking, there are other posts about this issue along with other problems but it keeps gettin buried. Hopefully they will address this.
10-23-2016 02:05 PM - edited 10-23-2016 02:06 PM
Post a pic of the url window of your browser.
Which browser are you using?
Are you using the latest version browser?
Have you tried another browser? If not, why not?
Your OS or iOS updated or upgraded to the latest version?
If using a Mac, latest security update installed? If not, go to Software Update & do the necessary.
"Never argue with a fool. Onlookers may not be able to tell the difference."
10-23-2016 02:20 PM
@Mz iMac wrote:
Post a pic of the url window of your browser.
Which browser are you using?
Are you using the latest version browser?
Have you tried another browser? If not, why not?
Your OS or iOS updated or upgraded to the latest version?
If using a Mac, latest security update installed? If not, go to Software Update & do the necessary.
I am having the problem too, I called several friends and relatives to have them check and 8 people all have the same problem.
I personally never had this problem before, I have no idea what the problem is or if it is related to the Cyber attack.
I will admit I do not know details about what version on what we use, we have a "computer Guy" that handles all of that for us. He is a government IT security specialist so we trust him and have NEVER had a problem before. ?!??!
10-23-2016 02:24 PM
FWIW: I'm using a MacBook Pro. (As mentioned, I see the secure icon on my computer in My Account, etc).
10-23-2016 02:36 PM
"or if it is related to the Cyber attack."
That's a possiblity.
A number of popular websites like Twitter and Netflix went down for some users on Friday in a massive cyberattack with international reach.
Affected sites included Twitter (TWTR, Tech30), Etsy (ETSY), Github, Vox, Spotify, Airbnb, Netflix (NFLX, Tech30) and Reddit.
Dyn, which manages website domains and routes internet traffic, experienced two distributed denial of service attacks on its DNS servers. A DDoS attack is an attempt to flood a website with so much traffic that it impairs normal service.
"If you take out one of these DNS service providers, you can disrupt a large number of popular online services, which is exactly what we're seeing today," said Jeremiah Grossman, chief of security strategy at cybersecurity startup SentinelOne.
The massive outage drew the attention of the FBI which said Friday that it was "investigating all potential causes" of the attack.
Earlier Friday, White House Press Secretary Josh Earnest said the Department of Homeland Security was "monitoring" it.
Related: No, the presidential election can't be hacked
Dyn said the attack started at 7 a.m., and was resolved later Friday morning. But issues continued, and by Friday afternoon, Dyn said it was investigating a third attack.
Initially, outages were primarily impacting those on the East Coast, but by midday Friday, people in Europe were reporting outages as well.
"We've never really seen anything this targeted [that] impacts so many sites," said David Jones, director of sales engineering at software IT company Dynatrace. "Typically DDoS attacks are targeted at individual sites. DNS is like a phone book: this is like someone is attacking the phone company and burning all the phone books at the same time."
No one has claimed responsibility for the attack yet. A government official said the U.S. is "looking at all possible scenarios including possible cyber activity."
On Friday afternoon, WikiLeaks posted a tweet asking its supporters to stop the DDoS attacks, although it was not immediately clear if they were behind it.
A senior government official told CNN that the DDoS attacks "mainly have resulted only in the slowing down of internet access to various websites on the East Coast." The official believes these attacks were very crude attempts.
Amazon Web Services was also experiencing connectivity issues on Friday around the same time as the Dyn attacks. AWS is used by more than 1 million companies, including GE (GE), News Corp (NWS). and Capital One (COF).
"These [DDoS attacks] take the form of precisely calibrated attacks designed to determine exactly how well these companies can defend themselves, and what would be required to take them down," wrote security technologist Bruce Schneier in a blog post last month.
Widespread cyberattack takes down sites worldwide - Oct. 21, 2016
"Never argue with a fool. Onlookers may not be able to tell the difference."
10-23-2016 02:48 PM
IMO this is an important issue and I hope the moderators address it soon for those of you who have this concern.
10-23-2016 03:01 PM
@wildcat fan wrote:IMO this is an important issue and I hope the moderators address it soon for those of you who have this concern.
I would think since this is going to DIRECTLY effects sales they would be on top of this ASAP!!
10-23-2016 03:20 PM
FWIW....
The only thing the mods can do is to report the issue to Q's IT department.
I am on a Mac so I have not experienced any Q issues w/any of the browsers I use.
"Never argue with a fool. Onlookers may not be able to tell the difference."
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