Customer Care

[shopperqvc]

I have tried to order shoes from QVC, but each time I order a size 8, they are too small and I have to return them. Then I re-order this time a size 81/2 and they are too big. I guess I must wear a size 81/4. The one pair of Ryka shoes, I'm giving to a resale shop because I've kept them too many years and never worn them. The Clarks I tried 2 sizes and ended up shipping both back. Paid shipping both ways and had nothing to show for the $15.00 or so on my bill. The Aerosoles I did the same, out about $15.00 just to try them on. Now, I have the Me Too brand shoes. Again 8's were too small, and the 81/2 is too big. I'm done. I'll go buy shoes locally so I can try them on. I try different brands, but it's still the same. The local stores aren't so far away it costs me $15.00 in gas to get there.

[Bhvbum]

I so agree, I have pretty much given up trying to buy shoes from QVC. My biggest problem is I wear a size 10 1/2 and they simply don't sell that size, so I get a 10 wide hoping for more room. An 11 is too long.  So I went back-and-forth on Clark boots, and have found a 9 1/2 wide is the correct size for me, go figure. I don't have another shoe in my closet that is a 9 1/2. 

[Puppy Lips]

I have been having really bad luck with shoes on QVC too.  I recently sent back three pair, all Sketchers and Clarks.  I have also tried that Earth Origins brand 3 different times, and I found all 3 pairs to be totally uncomfortable.  

I hate trying to find shoes in the stores -- they just don't have the selection that QVC does and only seem to have one color in any one style.

I may limit my QVC shoe purchases to only when they offer free shipping.  That way, I won't be out too much should I send them back.

[LindaSal]

I've given up on the shoe ordering too.    I have several pairs of Clarks and Vionics that I bought over the years that I like but I have found more recent orders  do not fit properly or are very uncomfortable. Too much of a hassle to return. I know they have free exchanges now, wonder why????? LOL      Sizing is an ISSUE with everything on QVC!    Perhaps they should make more footwear in the USA.

[jewel3]

These are all brands that are in department stores or comfort shoe stores on Zappos site or other online stores. I shop various sites to check prices before purchasing from the Q and often see the same styles elsewhere.  

[Lila4Now]

Sometimes you can check Amazon to see how that size runs. There is a size guide to assist you on what size would fit you best.  Often you'll find the same show cheaper, with free shipping, and free returns.