Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
02-21-2022 12:38 PM
I sent a detailed email to QVCEasyReturns on Feb 12 about two returns and never received an acknowledgement. Tried QVCSocialTeam on Feb 19 with same detailed return info and no acknowledgement. Both have been received at the returns center in SC. Anyone else having issues with emails to these? I understand delays but would at least appreciate a response. Thanks.
02-21-2022 12:55 PM
@Libbyf wrote:
I sent a detailed email to QVCEasyReturns on Feb 12 about two returns and never received an acknowledgement. Tried QVCSocialTeam on Feb 19 with same detailed return info and no acknowledgement. Both have been received at the returns center in SC. Anyone else having issues with emails to these? I understand delays but would at least appreciate a response. Thanks.
@Libbyf I am sorry you've not been assisted with the returns, please email us at QVCSocialTeam@qvc.com with the orders and actions you've requested, we will be happy to help.
Susan
02-21-2022 02:08 PM
I have returned a number of items....its been weeks...I have yet to receive any acknowledgment or credit....I will be calling soon.... I think waiting 4-5-6 weeks is ridiculous.....the issuing of credit for returned items...since December...has been getting slower and slower
02-21-2022 06:19 PM
I agree with you. QVC has apparently chosen to ignore their customers. They shouldn't offer these email addresses if they aren't following through with them. After trying three times I'll call customer service. I should have done that to begin with.
02-24-2022 08:14 AM
02-24-2022 08:30 AM
@ellietoo wrote:
I have a return that I tracked to QVC over a month ago. They have charged me twice on easy pay. This is not right!
@ellietoo I am very sorry your return is still not processed, please email us the order info to QVCSocialTeam@qvc.com, we will do what we can to get this resolve for you.
Susan
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788