Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
09-18-2020 09:53 AM
I placed an order on 9/12. When I look into my account within my orders, it says still "in process" but with a 9/18 delivery date...today. How can it still be in process and expect delivery today? There has been no email/notification that it has ever been shipped and no shipping information available.
09-18-2020 10:08 AM
I had a lot of issues with orders and returns. Online did not give me any information. Calling customer service was the answer for me even though I hate the phone and the annoying prompts! Anyway, all the cs personnel were thorough, patient, courteous and solved all my issues.
09-18-2020 10:12 AM
@ScrapHappy If calling doesn't work, send an email to:
QVCSocialTeam@qvc.com
They are extremely helpful and will get back to you pretty quickly.
09-18-2020 10:16 AM
Hi @ScrapHappy it looks like this was your last order. We will be happy to look into this for you.
09-18-2020 01:15 PM
Hi @ScrapHappy I reached out to the warehouse and your order will be shipping today.
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788