Stay in Touch
Get sneak previews of special offers & upcoming events delivered to your inbox.
Sign in
08-14-2018 01:03 PM
This is ridiculous. I am so frustrated with QVC right now, I am sorry I decided to start ordering from them again.
I ordered the Earth Origins booties when it was TSV on 8/03. I ordered the olive color, at 1:00 am, which sold out that afternoon. I applied for the Q-card promotion and was approved so the order was being processed by the Q card. I go into check after a week and is still in process status, with EDD just a couple days away. So I called and the agent said she had to do something on her end because orders were not authorized. She said your okay now and was given EDD of 8/17. I go in today and orders are still in process status....wtf. So, I call again and was told they were still not authorized and actually found they were trying to process using the wrong Q-card number. This is absurd, it was done automatically when I applied for, and was approved for during purchase.
The agent said it was in shipping now, so I was excited, finally, I am going to get them. An hour later I go in to see if status had changed on my end because can’t believe it until you see it obviously, and of course now it’s in Backorder status.
I could of and should of just used my credit card, what a big mistake using the stupid Q-card has proven to be.
I will never use it again.
May never order again.
08-14-2018 01:58 PM
@TheEastCoastGirl wrote:
This is ridiculous. I am so frustrated with QVC right now, I am sorry I decided to start ordering from them again.
I ordered the Earth Origins booties when it was TSV on 8/03. I ordered the olive color, at 1:00 am, which sold out that afternoon. I applied for the Q-card promotion and was approved so the order was being processed by the Q card. I go into check after a week and is still in process status, with EDD just a couple days away. So I called and the agent said she had to do something on her end because orders were not authorized. She said your okay now and was given EDD of 8/17. I go in today and orders are still in process status....wtf. So, I call again and was told they were still not authorized and actually found they were trying to process using the wrong Q-card number. This is absurd, it was done automatically when I applied for, and was approved for during purchase.
The agent said it was in shipping now, so I was excited, finally, I am going to get them. An hour later I go in to see if status had changed on my end because can’t believe it until you see it obviously, and of course now it’s in Backorder status.
I could of and should of just used my credit card, what a big mistake using the stupid Q-card has proven to be.
I will never use it again.
May never order again.
@TheEastCoastGirl I am so sorry to see that happened. I will forward this negative Q-Card experience to our management team. I do hope this item is restocked so that your backorder can be shipped.
Susan Q-Social
08-14-2018 02:02 PM
OP, the TSV boots are running on the narrow size. FYI
Get sneak previews of special offers & upcoming events delivered to your inbox.
*You're signing up to receive QVC promotional email.
Find recent orders, do a return or exchange, create a Wish List & more.
Privacy StatementGeneral Terms of Use
QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. QVC's Privacy Statement does not apply to these third-party web sites.
© 1995-2024 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788