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10-15-2019 05:31 AM
I have been on auto delivery for philosphy for many years. I have problems with the spray perfume pumps, I would like to contact philosphy directly regarding this problem.
Per forums this is a ongoing issue and I have not seen Philosphy address or correct this problem.
Do customers just return the sprays for new ones? (Even after return policy ends)?
Or does Philosphy have a fix?
I hate to throw away bottles 1/2 full because I cant get the spray pump to work.
10-15-2019 07:21 AM
Have the same problem with the pumps. I can get one good spray and have to wait minutes for a second. I have a Baby Grace and Pure Grace on my dresser now that I do not use for that reason !
10-15-2019 10:52 AM
@Rooney wrote:
I have been on auto delivery for philosphy for many years. I have problems with the spray perfume pumps, I would like to contact philosphy directly regarding this problem.
Per forums this is a ongoing issue and I have not seen Philosphy address or correct this problem.
Do customers just return the sprays for new ones? (Even after return policy ends)?
Or does Philosphy have a fix?
I hate to throw away bottles 1/2 full because I cant get the spray pump to work.
I am sorry that you both are having issues with the pumps on your perfume bottles,
I will share this info with out Philosophy Buyers. Please don't hesitate to reach out if you need assistance in returning, we will do what we can to help.
Susan
10-15-2019 02:41 PM
@Rooney wrote:I have been on auto delivery for philosphy for many years. I have problems with the spray perfume pumps, I would like to contact philosphy directly regarding this problem.
Per forums this is a ongoing issue and I have not seen Philosphy address or correct this problem.
Do customers just return the sprays for new ones? (Even after return policy ends)?
Or does Philosphy have a fix?
I hate to throw away bottles 1/2 full because I cant get the spray pump to work.
Oh my. Don't throw away a 1/2 bottle. Pull off the spray top and dab the perfume on with your finger. (The old-fashioned way . . .)
10-15-2019 05:15 PM
i cant get the top off. I can get the silver thing around the pump off, but not the actual pump.
10-16-2019 08:39 AM
I have a bottle of Living Grace that is over 3/4 full. I tried
to get the pump off. I was not successful. There is something wrong
with the last shipment.
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