Customer Care

[P_offed]

Today was the estimated delivery date after waiting 13 days.  I checked by credit card data online and QVC has not charged me for what I ordered yet, so I'm sure it has not shipped yet.  I could have bought the item on Thanksgiving or the next couple of days for about the same I was paying QVC, but now those options are gone and I still don't know IF or When I will get my order.

[Starpass]

I always get an email when something ships. You can also check your account, and click on the tracking button if it has been shipped.

[blackhole99]

I would have them cancel the order unless they can tell you for sure the item will be shipped within so many days.

[GCR18]

Have you contacted customer service?  

[Tadaki]

I never order anything I need right away because the shipping isn't fast.  I don't think I've ever had anything take 13 days, though.  I live in a major city, so not sure if that makes a difference.  

[Paulette-QVC]

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@P_offed wrote:

Today was the estimated delivery date after waiting 13 days.  I checked by credit card data online and QVC has not charged me for what I ordered yet, so I'm sure it has not shipped yet.  I could have bought the item on Thanksgiving or the next couple of days for about the same I was paying QVC, but now those options are gone and I still don't know IF or When I will get my order.

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Hi,

I have sent you an e-mail in regards to your order.

[hsawaknow]

I have waited 12 days or an order. If its from Laura Geller or Mally I usually get it in 4 days. Clothes, Philosophy, Shoes, blankets all take over 10 days.

Very irritating!