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Regular Contributor
scruffsmom
Posts: 175
Registered: ‎03-09-2010

Price drop on an order

‎06-08-2021 10:01 AM

I just noticed that a pair of sandals I ordered a few days ago have a price drop now.  My order is still in process.  Can I call CS and get a credit for the difference?  

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Honored Contributor
RespectLife
Posts: 15,691
Registered: ‎02-27-2012

Re: Price drop on an order

‎06-08-2021 10:11 AM

My experience is they can't adjust the price until it ships...but I always email the Social Team about the price drop so I can go on 'record'.  Sometimes prices change daily!

 

The answer is usually to contact them again once it has shipped.

 

@scruffsmom 

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QVC Customer Care
QVC Customer Care
Susan-QVC
Posts: 1,681
Registered: ‎06-14-2015

Re: Price drop on an order

‎06-08-2021 10:14 AM

@scruffsmom wrote:

I just noticed that a pair of sandals I ordered a few days ago have a price drop now.  My order is still in process.  Can I call CS and get a credit for the difference?  

@scruffsmom   Please email us at QVCSocialTeam@qvc.com when the order ships, we will be happy to issue the price reduction refund. 

Susan

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Regular Contributor
scruffsmom
Posts: 175
Registered: ‎03-09-2010

Re: Price drop on an order

‎06-08-2021 10:15 AM

Thank you

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