Customer Care

Quick links
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Do you mean 
Reply
Regular Contributor
scruffsmom
Posts: 158
Registered: ‎03-09-2010

Price drop on an order

‎06-08-2021 10:01 AM

I just noticed that a pair of sandals I ordered a few days ago have a price drop now.  My order is still in process.  Can I call CS and get a credit for the difference?  

Report Inappropriate Content
Message 1 of 4 (864 Views)
Reply
0 Hearts
Honored Contributor
RespectLife
Posts: 15,250
Registered: ‎02-27-2012

Re: Price drop on an order

‎06-08-2021 10:11 AM

My experience is they can't adjust the price until it ships...but I always email the Social Team about the price drop so I can go on 'record'.  Sometimes prices change daily!

 

The answer is usually to contact them again once it has shipped.

 

@scruffsmom 

Report Inappropriate Content
Message 2 of 4 (832 Views)
Reply
QVC Customer Care
QVC Customer Care
Susan-QVC
Posts: 1,677
Registered: ‎06-14-2015

Re: Price drop on an order

‎06-08-2021 10:14 AM

@scruffsmom wrote:

I just noticed that a pair of sandals I ordered a few days ago have a price drop now.  My order is still in process.  Can I call CS and get a credit for the difference?  

@scruffsmom   Please email us at QVCSocialTeam@qvc.com when the order ships, we will be happy to issue the price reduction refund. 

Susan

Report Inappropriate Content
Message 3 of 4 (823 Views)
Reply
Regular Contributor
scruffsmom
Posts: 158
Registered: ‎03-09-2010

Re: Price drop on an order

‎06-08-2021 10:15 AM

Thank you

Report Inappropriate Content
Message 4 of 4 (806 Views)
Reply