Customer Care

[Stacy97006]

I purchased a KitchenAid stand mixer on 1/30/2020 and saw today it is now priced $150 lower today. Is there any way I can get the price adjusted to the lower price since it's only been 2 weeks?

[CAcableGirl2]

@Stacy97006   I think you'll need to call customer service to find out. 

[haddon9]

Yes call customer service!  I've called before for the same reason and they've adjusted the price for me.

[KingstonsMom]

@Stacy97006 

You can either call CS or email the Mods at QVCSocialTeam@QVC.com, just to make sure this thread doesn't get 'buried' and that they see your request.

[Alice-QVC]

Hi Stacy, thank you for posting. I sent you an email, everything is taken care of. 

[Carmie]

Wow, that was really nice of Alice to take care of that.

In Pennsylvania price adjustments can be requested if your purchase price drops within 

10 Days by Law.....not usually given after 10 day's have passed.

[DJs mom]

@Carmie QVC will refund the difference within 30 days of purchase.

[Carmie]

@DJs mom   I didn't know that.  I know they have a 30 day return policy, but thought they followed PA state Law for price adjustments.

[DJs mom]

@Carmie nope, it is 30 days. I keep all items I purchase in my wishlist for 30 days so I can keep track of any reduction in prices, then I call CS and get refunded the difference. Recently 2 pairs of as-is Marc Fisher boots dropped $30 each so I was refunded $60 by QVC.