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Valued Contributor
Starliteshine
Posts: 754
Registered: ‎10-12-2014

Price Guarantee

[ Edited ]

‎07-30-2020 05:36 PM - edited ‎07-30-2020 05:36 PM

I can't get ahold of customer service and I have been trying to get a price guarantee adjustment since 7/24. My email was unanswered and sat on chat for quite awhile without a response. H219634, purchased on 7/13/20 and paid $24.96. Price is now $21.00. I bought 3. On 6/29/20, I bought H219979 and paid $49.92. The price dropped to $39.92. All items have been delivered. Please apply $23.19 ($3.96 x 3 + $10.00 = $21.88 + 1.31 tax = $23.19) credit back to my Q Card. Thank you. 

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QVC Customer Care
QVC Customer Care
Barbara-QVC
Posts: 1,545
Registered: ‎10-12-2015

Re: Price Guarantee

‎07-30-2020 05:47 PM

Hi @Starliteshine 

 

I am sorry that you have had trouble getting your price adjustments resolved.

 

I checked your order from 7/13 for 3 of H219634. The price you paid was $19.32 so no adjustment is needed.

 

On H219979, I have issued a refund of $10.60 to your QCard.

 

Barb

Customer Care

 

 

 

 

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Valued Contributor
Starliteshine
Posts: 754
Registered: ‎10-12-2014

Re: Price Guarantee

‎07-30-2020 05:53 PM

My mistake. I looked at the price for the stack which is on the same order and didn't scroll down. Thank you for taking care of the price adjustment for the other item. Smiley Happy

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