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Trusted Contributor
Posts: 1,780
Registered: ‎09-01-2010

Price Adjustment Wen 32 Oz Seasonal CC with NBT

[ Edited ]

@Beth-QVC

 

Beth - Can you help me get a price adjustment for the WEN 32 oz Seasonal CC with NBT orders that I have on advance order? They were $69.96 on 5/19. I called Customer Service and they couldn't help me. I have 4 STP's and 1 Cherry Blossom on Advance Order. I also have one that was on waitist that just went to in process.

 

Edited to add that I purchased 3 of these sets on 5/19 for $69.96 and my request by phone with Customer Service and this post was in the 30 day time period.

 

Others on the WEN forum have received this adjustment.

 

Thanks!

 

@Alice-QVC

 

Hi Alice, Will you help me too? Beth must be off.

 

Thanks in advance for your help. 

QVC Customer Care
Posts: 1,753
Registered: ‎06-14-2015

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT

Hi @Tennessee Vol could you post just the item number from your order please.

Trusted Contributor
Posts: 1,780
Registered: ‎09-01-2010

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT

@Alice-QVC I posted the numbers a few minutes ago... don't know what happened to my post so here it is again...

 

The item number for my purchases on 5/19 was A343939. The WEN item I purchased on 5-24 had the same item number. A346530 and A346531 are item numbers for my purchases on 6-13 and 6-14 respectively.

 

Thanks in advance for your help!

QVC Customer Care
Posts: 1,753
Registered: ‎06-14-2015

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT

Hi @Tennessee Vol, I sent you an email.

Trusted Contributor
Posts: 1,780
Registered: ‎09-01-2010

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT

@Alice-QVC Replied to your email.

 

Thanks!

Trusted Contributor
Posts: 1,780
Registered: ‎09-01-2010

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT

@Alice-QVC

 

Hi Alice,

Did you receive the email that I sent to you with the additional information your requested

 

Thanks,

Esteemed Contributor
Posts: 5,211
Registered: ‎05-18-2017

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT

I didn’t know QVC did price adjustments.
Trusted Contributor
Posts: 1,780
Registered: ‎09-01-2010

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT


@San Antonio Gal wrote:
I didn’t know QVC did price adjustments.

@San Antonio Gal 

Yes, I don't know the exact particulars of the price adjustment policy. I don't know if you have to have purchased the item and then within a 30 day period purchase it again or if you can ask for a price adjustment for an item you purchase because you know that it was cheaper within a 30 day time period. 

 

The 30 day time period starts the day it item was at the lower price.

 

Hope this makes sense... 

Trusted Contributor
Posts: 1,780
Registered: ‎09-01-2010

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT

@Alice-QVC

 

Thank you!!!

Esteemed Contributor
Posts: 5,211
Registered: ‎05-18-2017

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT


@Tennessee Vol wrote:

@San Antonio Gal wrote:
I didn’t know QVC did price adjustments.

@San Antonio Gal 

Yes, I don't know the exact particulars of the price adjustment policy. I don't know if you have to have purchased the item and then within a 30 day period purchase it again or if you can ask for a price adjustment for an item you purchase because you know that it was cheaper within a 30 day time period. 

 

The 30 day time period starts the day it item was at the lower price.

 

Hope this makes sense... 


I thought the one-day-only prices were just for one day?  That's great if you can get an adjustment within a 30-day period.