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Respected Contributor
Posts: 3,614
Registered: ‎09-01-2010

Price Adjustment Wen 32 Oz Seasonal CC with NBT

[ Edited ]

@Beth-QVC

 

Beth - Can you help me get a price adjustment for the WEN 32 oz Seasonal CC with NBT orders that I have on advance order? They were $69.96 on 5/19. I called Customer Service and they couldn't help me. I have 4 STP's and 1 Cherry Blossom on Advance Order. I also have one that was on waitist that just went to in process.

 

Edited to add that I purchased 3 of these sets on 5/19 for $69.96 and my request by phone with Customer Service and this post was in the 30 day time period.

 

Others on the WEN forum have received this adjustment.

 

Thanks!

 

@Alice-QVC

 

Hi Alice, Will you help me too? Beth must be off.

 

Thanks in advance for your help. 

Quarrels end, but words once spoken never die... African Proverb
QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT

Hi @Tennessee Vol could you post just the item number from your order please.

Respected Contributor
Posts: 3,614
Registered: ‎09-01-2010

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT

@Alice-QVC I posted the numbers a few minutes ago... don't know what happened to my post so here it is again...

 

The item number for my purchases on 5/19 was A343939. The WEN item I purchased on 5-24 had the same item number. A346530 and A346531 are item numbers for my purchases on 6-13 and 6-14 respectively.

 

Thanks in advance for your help!

Quarrels end, but words once spoken never die... African Proverb
QVC Customer Care
Posts: 1,973
Registered: ‎06-14-2015

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT

Hi @Tennessee Vol, I sent you an email.

Respected Contributor
Posts: 3,614
Registered: ‎09-01-2010

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT

@Alice-QVC Replied to your email.

 

Thanks!

Quarrels end, but words once spoken never die... African Proverb
Respected Contributor
Posts: 3,614
Registered: ‎09-01-2010

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT

@Alice-QVC

 

Hi Alice,

Did you receive the email that I sent to you with the additional information your requested

 

Thanks,

Quarrels end, but words once spoken never die... African Proverb
Honored Contributor
Posts: 11,975
Registered: ‎05-18-2017

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT

I didn’t know QVC did price adjustments.
Respected Contributor
Posts: 3,614
Registered: ‎09-01-2010

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT


@San Antonio Gal wrote:
I didn’t know QVC did price adjustments.

@San Antonio Gal 

Yes, I don't know the exact particulars of the price adjustment policy. I don't know if you have to have purchased the item and then within a 30 day period purchase it again or if you can ask for a price adjustment for an item you purchase because you know that it was cheaper within a 30 day time period. 

 

The 30 day time period starts the day it item was at the lower price.

 

Hope this makes sense... 

Quarrels end, but words once spoken never die... African Proverb
Respected Contributor
Posts: 3,614
Registered: ‎09-01-2010

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT

@Alice-QVC

 

Thank you!!!

Quarrels end, but words once spoken never die... African Proverb
Honored Contributor
Posts: 11,975
Registered: ‎05-18-2017

Re: Price Adjustment Wen 32 Oz Seasonal CC with NBT


@Tennessee Vol wrote:

@San Antonio Gal wrote:
I didn’t know QVC did price adjustments.

@San Antonio Gal 

Yes, I don't know the exact particulars of the price adjustment policy. I don't know if you have to have purchased the item and then within a 30 day period purchase it again or if you can ask for a price adjustment for an item you purchase because you know that it was cheaper within a 30 day time period. 

 

The 30 day time period starts the day it item was at the lower price.

 

Hope this makes sense... 


I thought the one-day-only prices were just for one day?  That's great if you can get an adjustment within a 30-day period.