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New Contributor
Posts: 2
Registered: ‎03-27-2020

Price Adjustment - Moderator Needed

I purchased Joan Rivers floral print dress (A351440) on 2/29 for $69.75. It is now $48.83. I would like to get a price adjustment please. I am unable to get through on phone it is dropping my call.

 

Thank you for your assistance.

QVC Customer Care
Posts: 1,489
Registered: ‎10-12-2015

Re: Price Adjustment - Moderator Needed


@BBs Mom wrote:

I purchased Joan Rivers floral print dress (A351440) on 2/29 for $69.75. It is now $48.83. I would like to get a price adjustment please. I am unable to get through on phone it is dropping my call.

 

Thank you for your assistance.

 


Hi @BBs Mom 

 

Welcome to our Community Forums! I have issued a credit of $22.44 back to your Visa for the price difference on the dress.

 

Have a great weekend!

 

Barb

Customer Care

New Contributor
Posts: 2
Registered: ‎03-27-2020

Re: Price Adjustment - Moderator Needed

Barbara-QVC

   Thank you!!!

Super Contributor
Posts: 361
Registered: ‎07-13-2013

Re: Price Adjustment - Moderator Needed

[ Edited ]

I cannot get thru customer service got hung  up on  and is no live chat today?

I need a price adjustmetn please for an order placed   early  March fix your customer service lines please

It was  for  my wallet purchased it  is now reduced today $62.30 Thank you

QVC Customer Care
Posts: 2,923
Registered: ‎06-14-2015

Re: Price Adjustment - Moderator Needed

@Ttownlady 

I have checked on your refund for the wallet and it has already been actionned by a customer service representative.

Beth QVC

Respected Contributor
Posts: 2,253
Registered: ‎03-10-2010

Re: Price Adjustment - Moderator Needed

[ Edited ]

I too have tried multiple times to get through to customer service but with no response. I am requesting a refund in the difference of the  amount I paid for item A374056, ordered on 3/16 for $56.00 and the reduced price today of $39.20.  There seems to be no other way of getting my request through other than on this forum so would appreciate your consideration on this matter.

 

QVC Customer Care
Posts: 1,489
Registered: ‎10-12-2015

Re: Price Adjustment - Moderator Needed


@HiLo wrote:

I too have tried multiple times to get through to customer service but with no response. I am requesting a refund in the difference of the  amount I paid for item A374056, ordered on 3/16 for $56.00 and the reduced price today of $39.20.  There seems to be no other way of getting my request through other than on this forum so would appreciate your considersation on this matter.

 


 

 

Hi @HiLo,

 

I have refunded $17.80 to your Visa for the price difference on the Susan Graver Top.

 

Barb

Customer Care

 

Respected Contributor
Posts: 2,253
Registered: ‎03-10-2010

Re: Price Adjustment - Moderator Needed

Thank you Barb for your attention to my request.

Super Contributor
Posts: 361
Registered: ‎07-13-2013

Re: Price Adjustment - Moderator Needed

Thank you Beth