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Trusted Contributor
MJDinVegas
Posts: 1,424
Registered: ‎04-04-2014

Possible Q Card Issue

‎06-21-2026 09:59 PM

I placed an order today for two items and got the order confirmation only to find status as Contact Customer Service.  I did as I was told LOL and was told that a number of orders placed today using the Q Card had flipped to that status.  Just posting so you may want to be aware!

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Esteemed Contributor
FranandZoe
Posts: 5,319
Registered: ‎03-09-2010

Re: Possible Q Card Issue

‎06-21-2026 10:10 PM

This has happened to me occasionally  - it meant nothing and switched to normal status quickly.

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Frequent Contributor
Southern Sarah
Posts: 78
Registered: ‎04-16-2010

Re: Possible Q Card Issue

‎06-22-2026 02:24 AM

It happened to me this past week, and took around probably around 8 hours to resolve. (Not to mention my 2 phone calls). The issue was apparently unknown or so I was told.

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Honored Contributor
RespectLife
Posts: 16,884
Registered: ‎02-27-2012

Re: Possible Q Card Issue

‎06-22-2026 08:13 AM

This has happened to me several times.  Just this Saturday also.

 

Do NOT bother CS !  No need to keep calling them.

 

They do not know and can't do anything about it anyways.

 

It will go into processing soon.

 

This has been posted many times

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