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Chat option is NOT working, so I called. Got disconnected twice and now, I've been on hold for almost 2 hours! Simply trying to get the status of a return. USPS says it was delivered to QVC weeks ago, but as of last week, when I spoke with customer service, I was told they haven't received it. 
@tl98466 wrote:
Chat option is NOT working, so I called. Got disconnected twice and now, I've been on hold for almost 2 hours! Simply trying to get the status of a return. USPS says it was delivered to QVC weeks ago, but as of last week, when I spoke with customer service, I was told they haven't received it.
@tl98466 I'm so sorry. Please email us at QVCSocialTeam@qvc.com and we'll be happy to help.
You must have called at a real high traffic time. When I call customer service I have never had to wait more than two minutes, usually less. Maybe they have laid off people due to the pandemic. Sorry you are having a hard time.
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