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Super Contributor
Posts: 389
Registered: ‎03-09-2011

Please help with order for necklace being canceled and then available?

[ Edited ]

I have been trying to order the Linea Moonglow necklace and have had two of my orders canceled only to see it available to order again?  I again tried to place an order today, but I am thinking that this needs to be checked on as maybe you really don't have any.  The order number is XXXX3979.

 

This is a bit frustrating to say the least as this chocolate Moonglow necklace was to replace the Linea Carnival caramel necklace that, again, was canceled on me.  I'm just trying to complete an outfit and it shouldn't be this hard.  Please advise, thank you.

Super Contributor
Posts: 389
Registered: ‎03-09-2011

Re: Please help with order for necklace being canceled and then available?

I incorrectly stated the caramel Carnival necklace was canceled, when I actually received a Susan Graver necklace instead and then the Carnival was sold out.  

QVC Customer Care
Posts: 512
Registered: ‎06-14-2015

Re: Please help with order for necklace being canceled and then available?

@mam2fourboys Just checked your order and it's currently in the process of shipping with an EDD of 10/26. Cindy