Customer Care

[SharkE]

YAY!

[grandma petes]

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@Beth-QVC wrote:

@grandma petes 

I am not sure what the problem is but Kim responded to your email on the same day you sent it. I think that was Friday? Anyway, the refund was processed and all future easy pays cancelled. Also there is a $10 inconvenience credit on your account.

Beth QVC

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Thank you so much Beth. I have checked my email, but nothing yet. I truly thank you so much for all of your help with this return. I’m sure you and your team receive countless emails/posts, and I appreciate your time. Have a great day.

[Leeny]

@Beth-QVC 

I am having the same issues with my return. My return was received by QVC on the .13th and I contacted customer service without any response. Could you check on this for me please? I have the tracking number and my order number. The item was for Shawn's beauty box.

Thank You for any help that you can provide. 

[Beth-QVC]

@Leeny 

Please send me an email to QVCSocialTeam@qvc.com and include the order number. I will resolve this promptly.

Beth QVC

[Leeny]

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@Beth-QVC wrote:

@Leeny 

Please send me an email to QVCSocialTeam@qvc.com and include the order number. I will resolve this promptly.

Beth QVC

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@Beth-QVC  I will send you the order number right now. I was away for the day. 

Thank You so much.

[Beth-QVC]

@Leeny 

No problem! I have sent you an email confirming the return and refunds.

Beth QVC

[Leeny]

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@Beth-QVC wrote:

@Leeny 

No problem! I have sent you an email confirming the return and refunds.

Beth QVC

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Thank You so much Beth for your promptness. 

Leeny