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06-12-2020 09:58 AM
@Susan-QVC So QVC actually does have an IT department? Is it new?
I used to have the QVC app on my phone, but it was constantly buzzing me about deals and announcements and notices - none of it was wanted. And I mean several times a day I would get an alert that would set my phone off like a text message. It was irritating (in addition to the annoyance I felt that QVC used their app to commandeer my phone for constant advertising pop ups).
To no avail, I scoured the settings menu on the app and online for a way to end the notices or to at least mute them. I called QVC customer service 3 different times for help to shut off the notices. All 3 of them said there was no IT department, and that there was no one to talk to for help with the function of the app. Two of the reps said they could turn it off on their end, but nothing changed. The third time I called, I told the rep that I thought the only way to make it stop was to delete the app. She responded "go ahead." So I did.
If you can connect me to QVC IT department or some resource to manage the alerts on the app, maybe I can start using it again. Thank you in advance!
06-15-2020 08:12 PM
@ValuSkr wrote:I had a new one from QVC today: "WE SAW YOU LOOKING ... They're all you can think about for a reason. It's time to bring them home."
Ummm, no. Someone must be working overtime to create these little gems.
I get this too. I just delete it. It's marketing, that's all. I do believe they may use cookies when you go on the site browsing so they know what you've looked at and again, try to market. There's really nothing wrong with that. In fact, I HAVE made a purchase this way. It's like....they talked me into it but that's the "main objective" LOL!
06-20-2020 10:11 AM
I too get more of those emails now every time I look at something on Q.
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