Customer Care

[NYCLatinaMe]

@Mz iMac They fixed it!

At first I couldn't see the banner stating they were taking the banners down.  Eventually they fixed it. QVC is not technologically savvy, as evidenced by this Facebook move.  I expect them to be better and don't think I should work to fix their problems.

[NYCLatinaMe]

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@sonson wrote:

"WE HEARD YOU" to me means stop bothering the CEO with emails and letters. Until the banner is gone and something is in writing that the boards will be remain open after 11/2, I and I hope others will continue to send emails. My banner is still showing. Very skeptical and feel the message is a play on words, hope I'm wrong. 

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@sonson 

The updated banner suggests QVC still wants to make a change.  It would be silly of them to make a decision as to what the change will be right away, since I am sure they did not expect all the blowback for their previous decision.  Better planning is required.  

I think it would be a good idea to let the TPTB know what we want, so they consider it.

[NYCLatinaMe]

And they got rid of that extra verbiage in the banner that made the message ambiguous.  The initial language was included in the threads by PA Mom-mom in Holiday and Cakers3 in Community Chat.

@sonson