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Nickie152
Posts: 2
Registered: ‎06-10-2015

Please Help

‎01-12-2019 03:52 PM

I logged into my account & saw I have past due easy payments, so I checked my QCard. I have gone over my credit limit by $225. How do I remedy the situation asap? Do I pay the past due installments or do I pay the amount I've gone over on my card?? Which is the best way to remedy the situation? Thanks in advance.
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Melvin-QVC
Posts: 575
Registered: ‎06-14-2015

Re: Please Help

‎01-12-2019 04:04 PM

@Nickie152 wrote:
I logged into my account & saw I have past due easy payments, so I checked my QCard. I have gone over my credit limit by $225. How do I remedy the situation asap? Do I pay the past due installments or do I pay the amount I've gone over on my card?? Which is the best way to remedy the situation? Thanks in advance.

@Nickie152   You can change the credit card for past due easy pays as well as future easy pays.  If you were to pay the amount you're over on your QCard, you will still have to pay more so the past due installments are able to be applied to the QCard as well.  Paying the over due amount of $225 may not be enough to allow the past due charges to go on the QCard.  I hope this helps.  

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Nickie152
Posts: 2
Registered: ‎06-10-2015

Re: Please Help

‎01-12-2019 04:13 PM

@Melvin-QVC That does help. Thank you!!
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