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Super Contributor
Posts: 320
Registered: ‎07-13-2013

Placed and Order online not shown in My Orders yet in my Acount

 QVC having tech. difficulties today hope they do not lose my order

Esteemed Contributor
Posts: 6,104
Registered: ‎08-18-2016

Re: Placed and Order online not shown in My Orders yet in my Acount


@TTownlady wrote:

 QVC having tech. difficulties today hope they do not lose my order


The Are Still Running a Banner At The Top Of This Website:

  

"Something went wrong! Some services are unavailable but we're working hard to get you shopping again shortly."

Super Contributor
Posts: 268
Registered: ‎07-12-2011

Re: Placed and Order online not shown in My Orders yet in my Acount

same happened to me 

Esteemed Contributor
Posts: 5,999
Registered: ‎03-09-2010

Re: Placed and Order online not shown in My Orders yet in my Acount

Count me in, too.  Just placed an order, got the confirmation (and thankfully printed it off), but it's not showing in my order list.

 

It's an item I've had on waitlist that suddenly showed "in stock", but my waitlist orders haven't moved.  I'll just have to wait to see what happens.

Honored Contributor
Posts: 8,015
Registered: ‎03-09-2010

Re: Placed and Order online not shown in My Orders yet in my Acount

Placed an order this morning and it doesn't show up on either my orders or an email confirmation.

Respected Contributor
Posts: 2,177
Registered: ‎03-09-2010

Re: Placed and Order online not shown in My Orders yet in my Acount

Now I’m wondering how long it will take for my order to ship.

Esteemed Contributor
Posts: 5,999
Registered: ‎03-09-2010

Re: Placed and Order online not shown in My Orders yet in my Acount

I just checked, after getting an email for the order I mentioned above, and it's now showing up in my account as "in process".  Hopefully, everyone else's will show up, too.

QVC Customer Care
Posts: 545
Registered: ‎06-14-2015

Re: Placed and Order online not shown in My Orders yet in my Acount

[ Edited ]

Hi everyone, unfortunately, due to a power outage, QVC service systems are experiencing a disruption.  We appreciate your patience.  We will be happy to check on your orders once the issue has been resolved.  

 

Melvin, Customer Care

New Member
Posts: 1
Registered: ‎09-24-2019

Re: Placed and Order online not shown in My Orders yet in my Acount

I placed an order yesterday but this morning I couldn’t log in to check status. I finally reset my password and got in my account but now no orders are showing.
QVC Customer Care
Posts: 1,414
Registered: ‎06-14-2015

Re: Placed and Order online not shown in My Orders yet in my Acount


@Emmalea wrote:
I placed an order yesterday but this morning I couldn’t log in to check status. I finally reset my password and got in my account but now no orders are showing.

@Emmalea   We will take a look at the account and follow up by email. 

 

Susan Q-Social